Terms of service

Terms of Service

Last updated: August 2026

OVERVIEW

This website is operated by MODILAMO LTD. Throughout the site, the terms "we", "us" and "our" refer to MODILAMO LTD.

MODILAMO LTD offers this website, including all information, tools, products and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our website is storesbymodilamo.com.

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions and policies referenced herein or otherwise made available through our website.

These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, customers, merchants, purchasers, vendors and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the Site, you agree to be bound by these Terms of Service.

If you do not agree to all of the terms and conditions contained in this agreement, you may not access the website or use any Services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, products, services or tools added to the current store shall also be subject to these Terms of Service.

You may review the most current version of these Terms of Service on our website at any time.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to review this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our online store is powered by Shopify Inc. Shopify provides us with the ecommerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province or jurisdiction of residence, or that you are the age of majority in your jurisdiction and have provided any legally required consent for your minor dependants to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose.

You may not, in your use of the Service, violate any applicable laws in your jurisdiction, including, without limitation, copyright, intellectual property, consumer protection, privacy or data protection laws.

You must not transmit viruses, worms, malware, malicious code or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone where legally permitted and where we have a legitimate reason to do so.

You understand that content you provide to us, excluding payment information, may be transmitted over various networks and may undergo changes necessary to conform and adapt to technical requirements of connecting networks or devices.

Payment and credit card information is encrypted during transmission using the security measures implemented by our payment providers and ecommerce platform.

You agree not to reproduce, duplicate, copy, sell, resell, distribute or exploit any portion of the Service, use of the Service, access to the Service, or any contact through which the Service is provided without our express written permission.

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information made available through the Site is accurate.

However, we do not guarantee that all information available on the Site will always be accurate, complete, current or error-free.

Material provided on this Site may be provided for general informational purposes and should not necessarily be relied upon as the sole basis for making significant business, financial or other decisions without consulting additional appropriate sources.

Any reliance on information available through the Site is at your own risk.

This Site may contain historical information. Historical information is necessarily not current and is provided for reference purposes only.

We reserve the right to modify the contents of the Site at any time, subject to our legal obligations.

It is your responsibility to monitor changes to the Site where appropriate.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and Services are subject to change without notice unless you have already entered into a binding purchase agreement at a stated price.

We reserve the right to modify, suspend or discontinue the Service, or any part or content thereof, at any time.

Where required by applicable law or contractual obligation, appropriate notice will be provided.

We shall not be liable to you or any third party for modifications, price changes, suspension or discontinuance of Services except where liability cannot legally be excluded.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through our website.

Our products and Services may include, without limitation:

  • Pre-built ecommerce stores

  • Custom ecommerce stores

  • Digital products

  • Online training materials

  • Ecommerce-related educational content

  • Product research

  • Store setup services

  • Ecommerce tools and resources

  • Related digital services

Digital products and Services may be subject to specific limitations regarding refunds and cancellations because of their digital nature.

Returns, cancellations and refunds are governed by our Refund Policy, available on storesbymodilamo.com.

We make reasonable efforts to display our products, Services, website designs, examples, screenshots, colours and other materials as accurately as possible.

However, we cannot guarantee that your computer, mobile device or monitor will display colours, images or other visual elements exactly as intended.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction where legally permitted.

We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or Services we offer.

Descriptions, features, availability and pricing of products or Services may be changed from time to time at our discretion, subject to applicable law and existing contractual obligations.

We reserve the right to discontinue any product or Service at any time.

Any offer made through this Site is void where prohibited by law.

Except for rights and warranties that cannot legally be excluded, we do not warrant that any product, Service, information or material purchased or obtained through us will meet every individual customer's expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where we have a legitimate reason to do so, including suspected fraud, unauthorized transactions, pricing errors, payment failures or violations of these Terms.

We may, in our discretion and where legally permitted, limit or cancel quantities purchased per person, household, customer account, payment method, billing address or order.

If we change or cancel an order after it has been submitted, we may attempt to notify you using the email address, telephone number, billing information or other contact information provided at the time of purchase.

We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to have been placed fraudulently, unlawfully or for unauthorized resale.

You agree to provide current, complete and accurate purchase and account information for purchases made through our Site.

You agree to promptly update your account and other information, including your email address and payment details, where necessary so that we can complete transactions and contact you regarding your purchase.

Refund eligibility is governed by our Refund Policy.

SECTION 7 - OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools, software, applications, platforms or services.

We may not monitor or have control over these third-party tools.

You acknowledge and agree that third-party tools may be provided "as is" and "as available" and may be governed by separate terms and privacy policies issued by those providers.

To the maximum extent permitted by law, MODILAMO LTD is not responsible for third-party tools or services that are not operated or controlled by us.

Your use of third-party tools is at your own discretion and risk.

You should ensure that you understand and agree to the terms applicable to any third-party services you choose to use.

Third-party services relevant to operating an ecommerce business may include platforms such as Shopify, payment processors, advertising platforms, suppliers, fulfilment providers, domain providers and other software providers.

We may introduce new Services, features, tools or resources in the future.

Unless otherwise stated, such new features and Services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS AND SERVICES

Certain content, products and Services available through our Service may include materials, links, software or services provided by third parties.

Third-party links on our Site may direct you to websites that are not affiliated with or controlled by MODILAMO LTD.

We are not responsible for examining or evaluating the accuracy, security, content, policies or practices of third-party websites.

We do not warrant and shall not have responsibility for third-party websites, products, services or materials except where responsibility cannot legally be excluded.

We are not responsible for harm or damages resulting from transactions entered into directly between you and an independent third-party provider.

You should carefully review third-party policies and practices before entering into transactions with those providers.

Questions, complaints or claims concerning products or services supplied independently by a third party should generally be directed to that third party.

SECTION 9 - USER COMMENTS, FEEDBACK, REVIEWS AND OTHER SUBMISSIONS

If you submit reviews, testimonials, comments, suggestions, ideas, proposals, feedback or other materials to us, whether through the Site, email, social media or another method, you grant MODILAMO LTD a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, translate, display and distribute those materials for legitimate business and marketing purposes, subject to applicable privacy and intellectual property laws.

We are under no obligation to:

  1. Maintain non-confidential submissions in confidence;

  2. Pay compensation for unsolicited comments or feedback; or

  3. Respond to every comment or submission.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, fraudulent, misleading, infringing or otherwise inappropriate.

You agree that submissions you make will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality or other proprietary rights.

You must not submit unlawful, defamatory, abusive, obscene or malicious content.

You must not transmit malware, viruses or other harmful code through any submission.

You must not impersonate another person or intentionally misrepresent the origin of a submission.

You are responsible for the content and accuracy of information you voluntarily submit to us.

SECTION 10 - PERSONAL INFORMATION

Your submission and our processing of Personal Information through the Site are governed by the MODILAMO LTD Privacy Policy, available on storesbymodilamo.com.

By using our Site, you acknowledge that your Personal Information may be processed as described in our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site or within our Service may contain typographical errors, inaccuracies or omissions.

These may relate to:

  • Product descriptions

  • Store features

  • Pricing

  • Promotions

  • Offers

  • Availability

  • Service descriptions

  • Delivery or completion estimates

  • Third-party costs

  • Other information

We reserve the right to correct errors, inaccuracies or omissions and to update information where appropriate.

Where legally permitted, we may cancel an order if material information relating to that order was clearly incorrect at the time it was submitted.

Nothing in this section affects any statutory rights you may have under applicable consumer law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site, Service or its content:

(a) For any unlawful purpose;

(b) To solicit others to perform or participate in unlawful acts;

(c) To violate applicable international, national, federal, state, provincial or local laws or regulations;

(d) To infringe or violate our intellectual property rights or those of another person;

(e) To harass, abuse, threaten, defame, intimidate or unlawfully discriminate against another person;

(f) To submit intentionally false or misleading information;

(g) To upload or transmit viruses, malware or malicious code;

(h) To improperly collect or track Personal Information belonging to others;

(i) To spam, phish, scrape, crawl or otherwise interfere with the Site in an unauthorized manner;

(j) For obscene, fraudulent or unlawful purposes;

(k) To interfere with or circumvent security measures;

(l) To reverse engineer, duplicate or reproduce our digital products or store designs for unauthorized resale;

(m) To resell, distribute or commercially exploit materials purchased from MODILAMO LTD unless we have expressly authorized you to do so.

We reserve the right to suspend or terminate access to the Service for violations of these prohibited uses.

SECTION 13 - ECOMMERCE AND BUSINESS RESULTS DISCLAIMER

MODILAMO LTD provides digital products, ecommerce stores, resources, training and related Services.

We do not guarantee that purchasing or using our products or Services will result in sales, revenue, profit, traffic, business growth or any particular financial result.

Ecommerce, dropshipping and online advertising involve financial and commercial risk.

Results depend on many factors outside our control, including:

  • Advertising expenditure

  • Advertising strategy

  • Product selection

  • Pricing

  • Market demand

  • Competition

  • Customer service

  • Supplier performance

  • Platform policies

  • Payment processing

  • Website optimization

  • Economic conditions

  • Your own effort and execution

Any sales figures, revenue figures, case studies, testimonials or examples displayed through our Site are illustrative and should not be interpreted as guarantees that you will achieve the same or similar results.

You acknowledge that you are responsible for the operation of your own business and for determining whether any business decision is appropriate for your circumstances.

Nothing provided by MODILAMO LTD constitutes financial, investment, legal, accounting or tax advice.

SECTION 14 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure or error-free.

We do not guarantee that results obtained through the use of the Service will meet your expectations or produce any particular commercial or financial outcome.

From time to time, Services may be temporarily unavailable because of maintenance, technical issues, third-party platforms or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, the Service and products provided through the Service are supplied "as is" and "as available", except where we expressly agree otherwise.

Nothing in these Terms excludes warranties, guarantees or legal rights that cannot lawfully be excluded.

To the maximum extent permitted by law, MODILAMO LTD and its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers shall not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Service.

This may include, without limitation:

  • Lost profits

  • Lost revenue

  • Lost savings

  • Loss of business opportunity

  • Loss of data

  • Advertising losses

  • Third-party platform expenses

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.

SECTION 15 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless MODILAMO LTD and its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, subcontractors and suppliers from claims, losses, liabilities or reasonable legal expenses arising from:

  • Your material breach of these Terms;

  • Your unlawful use of the Service;

  • Your violation of applicable law; or

  • Your infringement of the rights of a third party.

This section does not require you to indemnify MODILAMO LTD for matters caused solely by our own unlawful conduct.

SECTION 16 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

The unenforceable portion shall be treated as severed from these Terms.

The validity and enforceability of the remaining provisions shall not be affected.

SECTION 17 - TERMINATION

These Terms remain effective unless and until terminated in accordance with this section.

You may stop using our Services at any time.

Obligations and liabilities incurred before termination shall survive termination where appropriate.

If we reasonably determine that you have materially breached these Terms, engaged in fraud, abused our Services or used the Site unlawfully, we may suspend or terminate your access to some or all of our Services.

Termination does not automatically entitle you to a refund.

Any refund entitlement will be determined according to our Refund Policy and applicable law.

Amounts properly due and payable before termination remain payable.

SECTION 18 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and MODILAMO LTD concerning your use of our Site and Services.

They supersede prior communications or proposals concerning the same subject matter, except where we have entered into a separate written agreement with you.

A failure by MODILAMO LTD to exercise or enforce a provision of these Terms shall not constitute a waiver of that provision or any other right.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements under which MODILAMO LTD provides Services to you shall be governed by and construed in accordance with the laws of the United Kingdom, subject to any mandatory consumer protection laws that apply to you based on your country or jurisdiction of residence.

Nothing in these Terms removes any right you may have to rely on mandatory consumer protection laws that cannot legally be excluded.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time through storesbymodilamo.com.

We reserve the right to update, change or replace parts of these Terms by posting an updated version on our Site.

Where a change materially affects existing contractual rights and applicable law requires notification, we will provide appropriate notice.

Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 21 - CONTACT INFORMATION

Questions regarding these Terms of Service, your purchase or our Services should be sent to:

MODILAMO LTD

Website: storesbymodilamo.com
Email: support@storesbymodilamo.com

For privacy-related requests, refund enquiries and general customer support, please contact support@storesbymodilamo.com.